We know water
We have more than 100 years’ experience in delivering water treatment technologies and services.
Our people are passionate about providing rapid support services for the critical water applications that keep your business moving. That’s why we have a wide range of water treatment services to maintain the performance and extend the life of your system. So whether your world is municipal, healthcare, pharmaceutical, scientific or manufacturing, we can make a world of difference to you.
We pride ourselves on getting our engineer on site – at the right time and with the right parts, to deliver the right solution. Our engineers are knowledgeable and trained on a wide range of water treatment systems – they work with you to support your business and develop a solution to your evolving requirements – no matter the size or scope of the sites.
Our engineers each receive, on average, 50 hours of training a year and are fully competent on a wide range of water treatment systems with differing regulatory requirements. They also have the latest smart tablet technology providing all the system information they need at their fingertips. From documents and applications to data trends and high speed reporting - having a unique snapshot of your system enables our experts to identify and fix any problems quickly.
Why choose Veolia?
Our Services deliver peace of mind by:
Maximising capacity, availability and system uptime
Providing assurance that water quality continually meets specifications
Supporting compliance with safety standards and regulations
Optimising operating costs and environmental efficiency
Extending your system life
Delivering rapid support in case of emergency breakdowns
Peace of mind
The last thing you need is for your water treatment system to breakdown just when you need it. That’s why when it really matters, we are here to support you with our full time in-house engineers, dedicated support staff and technical support.
Our Connected Services
We understand that your business is unique – you have specific needs when managing water treatment. Our wide range of connected services can support you with all of your water treatment related challenges.
We offer a wide range of services, a full-time in-house engineers team, dedicated support staff and an experienced technical support team. We have also combined the expertise of Veolia employees with digital power (Hubgrade) to process data and provide you with a continuous supply of optimized solutions adapted to your priorities.
Mobile Water Services
We are a leading provider of rental water treatment services for industry. Our service allows you to have a reliable and secure source of treated water 24/7, 365 days per year.
Refurbishing your existing water treatment plant is an effective way to improve plant performance and extend the life of your system, without large capital expenditure.
Water Treatment Chemicals
We provide a full range of process chemical, water hygiene and bulk chemical solutions. Applying our expertise to optimise the operation of your water treatment system.
Service Deionisation (SDI)
High-purity water regeneration and service deionisation service providing maximum recyclability and sustainability.
Our Aquaservice support and bundle packages offer great value and a reliable service at every level.
Hubgrade Digital Services
Hubgrade is a combination of digital service tools and expertise to remotely monitor, evaluate and optimise the management of water, waste and energy resources.
What’s included in AquaService?
We have a comprehensive range of service offerings that can be tailored to meet your requirements with our bundles. Our full time in-house service engineers, dedicated support staff and experienced technical support team are all focused on ensuring your system is operating in-line with specifications and meeting your operational requirements.
AquaService and the bundles will help you to:
• Maximise capacity, availability and system up time
• Optimise operating costs and environmental efficiency
• Exceed safety standards and comply with legislation
• Extend the life of your equipment
• Maintain water quality and
• Quantity requirements
All our contracts come with AquaService as standard
• Planned service and preventative maintenance visits
• Access to technical support line
• Preferential prices for spares and consumables
• No engineer callout fees
• Emergency technical support
• System CIP
• 48 hour response (on site)
• Alarm management and remote monitoring
• Annual service consumables supplied
Customise your service package by choosing the Bundle options that suit your needs
min 2 visits
Consumables & Spare Parts
Our services made simple
Our Pharmaceutical services will support you to maintain ongoing system compliance with regulations and maximise system uptime. Our Pharmaceutical service engineers and technical support team are GMP trained and used to working in regulated environments.
Your bundle, your choice
All the benefits of AquaService are included as standard. Our flexible service bundles provide lifetime cover for your system and peace of mind that comes with having a reliable regulated water treatment service that you can trust.
Based on our experience in delivering water treatment services in regulated industries.
Full system sanitisation
Critical water system training
PQ maintenance support package
Engineer training records and maintenance procedures
Remote monitoring and performance recommendations
24 hour response
Dedicated virtual engineer
Priority response in the event of a breakdown
8 hour response (on site, incl labour)
Parts and labour inclusive
Annual consumables inclusive
Critical spares inclusive
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Contact an expert today
Why partner with us
We work closely with our customers to identify and help prevent potential risks to your organisation by offering a service bundle tailored to your needs. AquaService and Bundle packages help you meet production targets while keeping costs and risk under control. We make sure your water system validation and GMP compliance is maintained, production demands are always met and water and energy saving is continually optimised.
We invested in Hubgrade because it allows us to maintain and monitor the plant and it is also a great way for us to get technical knowledge without our engineers having to travel back and forth to site. This system and the additional support I receive from VWT’s customer services team has shown me that we are not just paying for a technology, but for a service that has truly gone above and beyond.
Engineering Manager at EcoLab Contamination Control
Veolia Water Technologies
Windsor Court, Kingsmead Business Park, High Wycombe, Buckinghamshire, HP11 1JU
Resourcing the World
Our people know water
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Maximise capacity, availability and system up time
Optimise operating costs and environmental efficiency
Exceed safety standards and comply with legislation
Extend the life of your equipment
Maintain water quality and quantity requirements
• Critical spares inclusive
• Annual consumables inclusive
• Parts and labour inclusive
• 8 hour response
(on site, incl labour)
• Priority response in the event
of a breakdown
• Remote monitoring and performance recommendations
• Instrumentation calibration
• Full system sanitisation
• Critical water system training
• PQ maintenance support package
• Engineer training records and maintenance procedures
Consumables & Spare Parts
• Extended warranty
• 24 hour response
• Dedicated virtual engineer
Access to technical support line
No engineer callout fees
Alarm management and remote monitoring (Hubgrade)